Definitions and Interpretation

Data:
All information submitted to KL Events via the Website. This includes, but is not limited to, personal data as defined by applicable Data Protection Laws.

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Cookies:
Small text files placed on your device by the Website when you visit certain pages or use certain features. Details about cookies used on the Website are provided in the "Cookies" section.

 

Data Protection Laws:
Applicable laws relating to the processing of personal data, including the UK General Data Protection Regulation (UK GDPR) and other national implementing legislation.

 

KL Events, we, or us:
Refers to KL Events, a company registered at 114 High Street, King’s Lynn, PE30 1DD, UK.

 

User or you:
Any third party accessing the Website who is not employed by KL Events or acting in the course of their employment or providing services to KL Events.

 

Website:
The website https://www.klevents-tickets.com/ and its sub-domains unless expressly excluded by their own terms.

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Scope of This Privacy Policy

This privacy policy applies only to actions of KL Events and Users concerning this Website. It does not extend to external websites accessible via links on the Website. KL Events is the "data controller," meaning we determine the purposes and methods of processing your data.

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Data We Collect

We may collect the following data from you, including but not limited to:

• Name

• Date of birth

• Gender (optional)

• Contact details (email address, phone number, postal address)

• Payment information (via Stripe – for their privacy policy, visit Stripe's website)

• Allergy information (if applicable)

• Technical data such as your IP address and browser information (via cookies)

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How We Collect Data

Data Provided by You:
We collect data in the following ways:

• When you contact us via email, telephone, or post.

• When you book tickets or register on the Website.

• When you complete surveys or enter promotions.

• When you make payments to us via Stripe.

 

Data Collected Automatically:

• We collect technical data such as your IP address, browser type, and usage patterns to improve the Website.

• Data is collected automatically using cookies (see the "Cookies" section for details).

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Our Use of Data

We use your data for:

• Processing ticket bookings and managing events.

• Internal record keeping.

• Improving our services and tailoring customer experiences.

• Sending promotional emails or marketing communications (with your consent).

• Conducting market research.

• Ensuring compliance with legal obligations.

 

Marketing:
We may contact you for marketing purposes if you’ve opted in. You may withdraw your consent at any time.

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Keeping Data Secure

We implement technical and organizational measures to safeguard your data, including:

• Secure password-protected accounts.

• Storing data on secure servers.

• Payment processing through secure third-party platforms such as Stripe.

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If you suspect misuse of your data, contact us immediately at events@klevents.uk.

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Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law. Data may remain on backup systems for legal or regulatory purposes even after deletion.

 

Your Rights

You have the following rights under data protection laws:

1. Right to Access: Request copies of the data we hold about you.

2. Right to Rectify: Request corrections to inaccurate or incomplete data.

3. Right to Erasure: Request deletion of your data.

4. Right to Restrict Processing: Request limited use of your data.

5. Right to Data Portability: Request transfer of your data to another organization.

6. Right to Object: Object to processing based on legitimate interests or direct marketing.

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To exercise any of these rights, email us at events@klevents.uk.

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Cookies

We use cookies to enhance your experience on the Website. Cookies may include:

• Strictly Necessary Cookies: Required for website functionality, such as booking tickets.

• Functionality Cookies: Improve user experience by remembering preferences.

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You can manage cookies through your browser settings. More details on cookies can be found at AboutCookies.org.

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Third-Party Links

The Website may link to third-party websites. We are not responsible for their content or privacy policies. Review their policies before submitting data.

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Business Ownership Changes

In the event of a business transfer or sale, user data may be transferred to the new owner to ensure continued service.

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Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page, and your continued use of the Website implies acceptance of the updated terms.

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Contact Us

If you have any questions about this privacy policy, contact us:

• Email: events@klevents.uk

• Phone: 01553 601235

• Address: 114 High Street, King’s Lynn, PE30 1DD

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For complaints regarding data use, contact the ICO at www.ico.org.uk.